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Hi. We try to be prompt with our communications across the galaxy, however sometimes our datapads need to be recharged. We generally hold normal business hours on the west coast. That’s 9am - 6pm Monday to Friday. If you try and reach out on a weekend we may be scrapping so expect a less prompt response. Ion storms tend to make our comma gear go on the fritz. Rest assured we will do our best to get back to your inquiry.